🏛️Terms of Use
Chapter: General Provision
Article 1 (Purpose)
These terms and conditions stipulate the rights, obligations and responsibilities between the company and members regarding the conditions and procedures for use of U2EX and U2EX-related services (hereinafter: services) provided by U2EX (hereinafter: the company), and other necessary matters. For the purpose.
Article 2 (Specification, Explanation and Revision of Terms)
The contents of these terms and conditions are posted on the company's service membership site or notified to users through other means, and take effect when the user agrees to these terms and conditions while signing up as a member.
The Company shall comply with these Terms and Conditions to the extent that they do not violate relevant laws such as the “Act on the Regulation of Terms and Conditions”, “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.”, and “Act on Reporting and Use of Specific Financial Transaction Information, etc.” can be revised.
If the company wishes to change these terms and conditions, it must announce and individually notify members of the change one month in advance. However, when the terms and conditions are changed urgently due to revisions to laws or changes in government policies, the changed terms and conditions must be announced for at least one month and individually notified to users.
When the Company provides notice or individual notification as set forth in the preceding paragraph, “Members may terminate the contract from the time the changes to the Terms and Conditions are posted or notified until the business day before the effective date of the changed Terms and Conditions, and may not raise an objection to the changes to the Terms and Conditions.” If not, it is deemed that the changes to the terms and conditions have been approved.” You must be notified to this effect.
Members may terminate the contract from the time the changes to the terms and conditions are posted or notified until the business day before the effective date of the changed terms and conditions. If no objection is raised to the changed terms and conditions, the member is deemed to have approved the change to the terms and conditions see.
If the member explicitly expresses his/her intention to not agree to the application of the revised terms and conditions, the company cannot apply the contents of the revised terms and conditions, and in this case, the member may terminate the service agreement. However, if there are special circumstances in which the existing terms and conditions cannot be applied, the company may terminate the service agreement.
Article 3 (Rules other than terms and conditions)
These terms and conditions apply first in relation to the use of the service, and any matters not specified in these terms and conditions shall be subject to relevant laws and regulations or commercial practices.
Article 4 (Definition of terms)
The definitions of terms used in these Terms and Conditions are as follows.
Member: refers to a person who has approved these terms and conditions, registered as a member, and entered into a service use agreement with the company.
ID: Refers to the e-mail address or mobile phone number registered by the member for identification and service use.
Password: This refers to a password set by a member according to a combination of letters and numbers approved by the company to confirm the member's identity and protect member information.
Virtual assets: Information that exists electronically on blockchain, such as Bitcoin (BTC) and Ethereum (ETH), refers to the purpose of the service.
Article 5 (Establishment of Use Agreement)
Users apply for membership by filling out their membership information according to the registration form set by the company and then expressing their intention to agree to these terms and conditions.
Membership registration begins when the company's approval reaches the member. The company may refuse or withhold approval in any of the following cases.
1.When a user under the age of 18 applies
2.If your name is not your real name or you applied using someone else's name
3.If you applied with false information
4.If there are deficiencies in the application requirements set by the company.
5.When it is difficult to accept due to the company's circumstances, such as insufficient equipment or technical difficulties.
6.Members who register falsely by using someone else's name or personal information such as a name or phone number that is not their real name, cannot receive legal protection.
Article 6 (Customer Verification)
If a member wishes to use virtual asset-related services such as virtual asset trading, deposit/withdrawal, etc., the company verifies and verifies the member's identity in accordance with the Act on Reporting and Use of Specific Financial Transaction Information, etc.
The company refuses members' use of virtual asset-related services in the following cases.
①If the member refuses to proceed with the customer verification and verification process set forth in the preceding paragraph or the results are different from the facts.
②Members are nationals of specific countries (including individuals, corporations, and organizations) designated by the Financial Action Task Force (FATF), the U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC), etc. or if you are a resident or a person subject to sanctions or financial transaction restrictions
Article 7 (Consent to use of member information)
The company uses members' personal information for the purpose of fulfilling the service agreement, such as providing services.
In order for members to conveniently use the company and services affiliated with the company, member information may be provided to companies affiliated with the company. However, before providing member information, the company must notify the affiliated company, purpose of provision, and the contents of the member information to be provided in advance and obtain the member's consent. Detailed information on the use of member information can be found in the Privacy Policy.
Article 8 (Change of member information)
Members can view and modify their personal information at any time through the personal information modification screen. However, real name, date of birth, gender, ID, etc. required for service management cannot be modified.
If there is a change in the information provided when applying for membership, the member must modify it online or notify the company of the change by e-mail or other means.
Article 9 (Member's obligation to manage member ID and password)
All responsibility for managing ID and password lies with the member. The member is responsible for all consequences arising from negligence or fraudulent use of the ID and password assigned to the member, and the company is not responsible for the same. However, this does not apply if it is due to the company's intention or negligence.
If a member becomes aware that his or her ID has been used illegally, he or she must notify the company of the fact and follow the company's instructions.
Article 10 (Provision of Information)
The company may provide user guides and information about products for the convenience of use of the following services by phone, e-mail, etc. In this case, members may refuse to receive it at any time.
Services related to virtual asset trading
Other services provided to members as determined by the company from time to time
Article 11 (Types of Services)
Types of services provided by the company include virtual asset transaction brokerage (including transaction API provision, price information search, etc.), deposit, withdrawal, storage, staking.
The types of services provided by the company may change at any time depending on the company's circumstances, and the copyright and intellectual property rights for the services provided belong to the company.
In relation to the service, the company only grants members the right to use accounts, IDs, services, points, etc. in accordance with the terms of use set by the company, and members cannot provide similar services or engage in commercial activities using these.
Article 12 (Contents of Service)
Depending on the type of service, the company announces the characteristics, procedures and methods of each service through the service screen, and members must understand the details of each service announced by the company before using the service.
If there is a good reason, the company may change or terminate all or part of the individual services it provides depending on operational or technical needs. In this case, the company will notify the user of the relevant information at least 7 days in advance.
Article 13 (Suspension of Service, etc.)
In principle, the service is available 24 hours a day, 365 days a year, unless there is a special problem with the company's business or technology. However, this does not apply to days or times determined by the company in advance for reasons such as regular inspections.
The company may divide the service into certain ranges and set separate availability times for each range. In this case, the details will be announced in advance.
The company may stop providing services in any of the following cases. In this case, the company will notify you in advance of suspension of service unless it is unavoidable.
①In unavoidable cases due to construction, such as repair of service facilities
②When the telecommunication service provider specified in the Telecommunications Business Act suspends telecommunication services
③In the case of services provided using a third party such as an affiliate company rather than a service provided directly by the company, if the third party such as an affiliate company suspends the service
④In case of other force majeure reasons
The company may restrict or suspend all or part of the service when normal service use is disrupted due to a national emergency, power outage, service facility failure, or excessive service use.
Article 14 (Restrictions and termination of service use)
In the following cases, the company may restrict members' use of the service by blocking login or suspending or delaying transactions, deposits, withdrawals, additional services, etc.
①If the member is a minor or a non-resident alien
②If a member refuses to provide customer identification information or provides inaccurate information
③If a member uses, reproduces or distributes information related to the service for commercial purposes without the consent of the company.
④If a member registers as a member by stealing another person's name.
⑤When a member uses another person's information, such as e-mail address or mobile phone number, without permission.
⑥If it is reasonably suspected that the member's virtual assets or won are related to money laundering or receipt of illegal funds, etc.
⑦If a member interferes with or is at risk of interfering with the company's services through methods such as hacking, computer viruses, or insertion of illegal software.
⑧If it is reasonably suspected that the member has committed or is involved in unfair trading practices such as virtual asset market manipulation, illegal trading, or market order disruption.
⑨When a member deposits virtual assets to trade or trade virtual assets on behalf of another person
⑩When a request is made to restrict service use in accordance with relevant laws and regulations from investigative agencies, courts, financial companies, and other competent organizations.
⑪If a member acquires or receives another person's virtual assets or won without legal reasons.
⑫If the member violates relevant laws such as the Criminal Act and the Communications Fraud Damage Refund Act when using the service.
Members may object to the company's restrictions on service use. If the reason for the member's service use restriction is resolved, the company will terminate the service use restriction without delay.
If there is a reason for a member's use of the service to be restricted, the company strives to resolve it. However, if the reason for the restriction on use of the service is not resolved, the company may terminate the service agreement after notifying the member for a reasonable period of time. Members may object to the company's termination of the service agreement.
When a member wishes to terminate the service agreement, he or she must withdraw all of his or her assets (virtual assets and Korean won) and then apply for termination to the company.
Article 15 (Designation of investment warning items, etc.)
The company may designate certain virtual assets as investment caution items to protect virtual asset investors.
If the company designates an investment caution item or terminates the designation, it must notify members of this.
If the reason for designation as an investment caution item is not resolved, the company may terminate the transaction support service for the corresponding virtual asset.
If the Company terminates the transaction support service for a specific virtual asset pursuant to the preceding paragraph, the Company shall notify and individually notify members of the fact and related follow-up procedures..
In the case of virtual assets for which transaction support services have ended, the company may not provide all technical support, including deposits, mainnet, hard fork, airdrop, and swap.
Article 16 (Service Fee)
The company charges a fee for providing services to members. Fees are specified in the service usage guide and may change depending on the company and market conditions.
Article 17 (Protection of personal information)
The company strives to protect members' personal information in accordance with relevant laws and regulations. A member's personal information is used only for the purpose and scope agreed upon by the member in order to provide services smoothly. The company does not provide a member's personal information to a third party unless required by law or the member separately consents, and further details are set forth in the personal information processing policy.
Article 18 (Company's disclaimers and compensation for damages)
The company does not guarantee any matters related to the service that are not specified in these terms and conditions. Additionally, the Company does not guarantee the value of virtual assets that the Company has not issued or guaranteed payment for.
If the company is unable to provide the service due to other force majeure reasons such as a natural disaster, DDos attack, IDC failure, server down due to a surge in service access, or line failure of the basic telecommunication service provider, Liability is waived. However, this does not apply if there is intent or negligence on the part of the company.
The company is not responsible for unavoidable failures that occur due to problems with the blockchain, defects or technical problems in the virtual asset issuance management system itself, defects in the communication service provider, regular server inspections, etc. However, this does not apply if there is intent or negligence on the part of the company.
The company is not responsible for any disruption in service use or its consequences due to reasons attributable to members. However, this does not apply if there is intent or negligence on the part of the company or if the member has a justifiable reason.
The company is exempt from liability in cases where transactions are made between members or between members and a third party through the service. However, this does not apply if there is intent or negligence on the part of the company.
The Company shall not be liable for the use of services provided free of charge unless there are special provisions in relevant laws or the Company's intention or negligence.
The Company may conduct regular, irregular, or urgent server inspections to provide stable service. If, after completing server maintenance, there is an abnormal difference between the prices of virtual assets on domestic and overseas virtual asset exchanges and the prices of pending orders for transactions on the service, the company may cancel the pending orders in accordance with its internal policy to protect members.
If anyone acquires or receives virtual assets belonging to a third party without permission due to a service error, computer failure, or other reasons, the company will notify the person in advance and take necessary measures, such as recovering or restoring the virtual assets to their original state. You can take .
If a member claims compensation from the company, the company may agree with the member to compensate for the member's damages by paying virtual assets or won to the member's electronic wallet.
The company's services carry the risk that members may incur economic losses due to fluctuations in virtual asset prices. Members must use the service after carefully reviewing and confirming that the results of changes in virtual asset prices are entirely attributable to the member.
Article 19 (Disclaimer of representation and guarantee)
The company does not have the authority to represent members, and no action by the company is considered an act of agency for members.
The Company does not guarantee the existence, authenticity, or legality of transaction intention in relation to transactions between members conducted through the services provided by the Company.
Article 20 (Jurisdiction and Governing Law)
These Terms of Service are governed and construed in accordance with the laws of the Republic of Korea, and if a lawsuit is filed due to a dispute arising between the Company and its members in relation to the use of the Service, including the Company's fee structure, the laws of the Republic of Korea will apply.
In the case of a lawsuit that arises between the company and a member in connection with the use of the service, the court in accordance with the procedures prescribed by law shall be the competent court.
Supplementary provisions
These terms and conditions apply from January 15, 2024
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